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Contact Us & Customer Support

Have questions about our AI image tools, need help with API credits, or want to discuss custom image integrations? Send us a message and our support team will get back to you shortly.

1. Send Us a Message

Average response time: < 24 business hours.

2. Direct Support Channels

Email Support

For general inquiries and user assistance.

support@toolimg.online

Billing & Disputes

Managed via Razorpay integration.

support@toolimg.online

API Partnerships

High-volume OCR & conversion keys.

support@toolimg.online

3. Frequently Asked Questions

How long does it take to receive a reply?

Our typical response time is between 2 to 24 hours during standard business days. Urgent billing and credit sync requests are prioritized.

Where can I manage my usage credits or active plan?

You can view real-time credit consumption, request extra processing limits, and manage plan details in your User Dashboard.

How do I request a refund?

Please review our Refund Policy and send your transaction ID to support@toolimg.online.

4. Business Details & Compliance

Platform Name: ToolIMG Online Services

Website Domain: https://toolimg.online

Payment Gateway Provider: Razorpay Software Pvt. Ltd.

Primary Support Mail: support@toolimg.online